Zero wait time. Zero abandoned calls. Engage’s voice AI concierge completes bookings, handles guest requests, and proactively upsells your property, turning your phone line from operational cost to profit center.
Don’t lose revenue to long hold times and call abandonment. Engage answers all calls 24/7 in multiple languages and can take reservations on behalf of guests, providing booking agent automation that connects seamlessly with your PMS.
Free up your human staff to deliver exceptional service with an AI front desk agent that never sleeps. From pre-arrival to in-stay, Engage can answer property inquiries, manage guest requests, and direct complaints to appropriate staff to mitigate.
Companies that excel at customer personalization drive 40% more revenue. With Engage, turn guest interactions into upsell opportunities with targeted upgrade offers and add-ons delivered naturally in conversation.
Leverage call script data to improve your guest experience. Engage’s powerful AI-powered analytics can report on booking and upsell performance, identify most commonly asked questions, and highlight areas of property improvement.
Engage brings five-star consistency to every call—automating service, capturing upsells, and elevating hospitality with intelligence that never sleeps. Our advanced LLM capabilities allow you to:
Increase in bookings experienced by hotels using voice AI technology.
Improvement in customer satisfaction after implementing AI voice assistants.
Reduction in operational costs by implementing AI voice solutions.
Whether it’s revenue lost to abandoned booking calls, hours spent answering guest requests, or labor costs associated with staffing call centers, the phone is one of a hotel’s most costly channels. Discover how much revenue you can potentially unlock by switching to Engage.
Recovered revenue is calculated by assuming call abandonment rate reduces to 0% with Engage, taking into daily call volume, phone conversion rate, and average booking value. Labor savings assumes a 50% reduction in staffing hours required for phone calls after using Engage.
Engage is next-gen voice AI — battle-tested by top tech companies and purpose-built for hospitality. With sub-100ms responses, agentic intelligence, and voice-native design, it delivers real-time, human-like conversations that book, serve, and upsell — no hold times, no retraining, no retrofitted chatbots.
Discover how Engage’s breakthrough voice AI technology brings consistency, speed, and intelligence to every guest interaction—so you never miss a booking, request, or opportunity to earn.
Certified with SOC 2 Type 1, GDPR, ISO 27001, and HIPAA, GigaML guarantees top-level protection.
Let Engage show you what your phone could be doing while you sleep, sip your coffee, or actually run your hotel. Drop us a line and let’s turn your missed calls into money.
Engage by Cloudbeds Labs
A voice-native AI agent that transforms every call into action—automating service, surfacing insights, and unlocking hidden revenue.
